- Post-Secondary Education in Computer Science or Electronics Engineering
- CCNA certification is a plus
- Solid understanding of networking is essential
Base City:
Calgary - On-site
Salary:
No Salary therefore no Star!
Rating:
Self-taught:
Position Type:
Full-time
Position Keywords:
Required:
Bachelor - Computer Science
Experience:
2 Years Technical Support
Other Experience:
About the Job:
Microhard is a wireless communications company, which specializes in the design, manufacture, and sales of wireless communication modems including LTE wireless communication devices. Microhard Systems has undergone tremendous growth. This is your chance to work with the latest wireless communication technology and participate in the exciting growth opportunities.
What they want you to do:
- Minimum 2-3 years of experience in a similar end user services support role
- Support LTE modem routers and IoT applications
- Accept and resolve incoming support issues from customers
- Provide technical support to internal customers and Wireless Carriers
- Maintain technical support section of our website
- Occasionally travel to customer locations to optimize system performance
- Document and update customer issues