Jobber - Senior Site Reliability Engineer

• Demonstrated expertise in providing systems support within a cloud environment, preferably AWS and its various services.
• Experience with IaC using Terraform
• Experience optimizing and improving continuous deployment performance
• The ability to juggle multiple projects and incident management
• Relevant experience in programming languages such as Ruby, Python, or Bash.
• A deep passion for learning, reliability, automation, orchestration, and continuous improvement.
• A strong commitment to problem-solving and a keen interest in technology.
• Exceptional interpersonal skills, enabling effective collaboration with cross-functional teams even in challenging high-pressure situations.

Highly Desired:

• Experience supporting Ruby on Rails, GQL, React applications in a production environment
• Experience with security, scalability and observability.

Reporting to a Senior Manager, Product Engineering, the Senior Site Reliability Engineer will collaborate with the cloud infrastructure team to build and maintain a cutting-edge product that supports the success of our customers and their small businesses. Your mission will involve tackling challenges faced by millions of entrepreneurs and crafting solutions to uphold the availability and responsiveness of our infrastructure.

The Senior Site Reliability Engineer will:

• Collaborate on the design, implementation, operation, and maintenance of our AWS infrastructure, leveraging Infrastructure-as-Code principles.
• Developing and maintaining local tooling for development and observability tools, including deployment tools and interfaces into AWS, CircleCI, and other infrastructure components.
• Active participation in our on-call rotation, actively contributing to the enhancement of the on-call experience for the team.