Gloss Genius - Staff Software Engineer, Backend

• 7+ years of software engineering experience, 3+ years of technical leadership experience
• You have a depth of experience with backend development and have experience with distributed systems environments. Payments related experience is a plus!
• You have excellent product instincts, think about our users first, and can make decisions rooted in the business context. Experience shipping consumer-facing products from 0 to 1, which is a plus!
• You can effectively communicate complex concepts and have experience coordinating across teams to ship critical products
• You have experience with building a long-term roadmap and technical vision to tackle complex user problems, plus an ability to break it down for other team members to execute on
• You have architectural and system design expertise in developing highly scalable and performant distributed systems
• You thrive in a collaborative environment involving different functions, stakeholders, and subject matter experts
• You're a continuous learner - learn and grow constantly to feed your passion for self-improvement and make those around you better
• You're comfortable picking up new technologies (currently our team works with Ruby and Kotlin on the Backend and with React and React Native for Frontend Development; no previous experience is needed, but an openness to learn is a must.)

GlossGenius is building an ecosystem enabling entrepreneurs to succeed. We empower small business owners to focus on being creators, not admins, by offering a range of business management tools including booking and scheduling, marketing, analytics, payment processing and much more.

Over 75,000 small business owners have chosen to rely on GlossGenius every day to run their entire set of business operations. Joining its powerful, intuitive platform with its vibrant, distinguished brand, GlossGenius is the ideal combination of a fintech, SMB software, and consumer company all in one.

As a Staff Software Engineer at GlossGenius, you are focused on some of GlossGenius's most complex and highest-impact opportunities. You will typically be the technical lead for a team or a large technical domain, work closely with cross-functional teams on team roadmap planning and OKRs, and influence critical technical decisions. As a technical leader, your impact scales beyond your direct team and extends to the broader engineering organization. You hold a high bar, inspire, and level up the engineers around you, and you're able to both zoom out and think about high-level architecture and business problems but are still able to roll up your sleeves and write code when needed.

GlossGenius has grown significantly, supporting tens of thousands of customers and seeing billions of transaction volumes on our platforms. As our customers continue to grow their businesses, we want to enable them to be more successful.

This role can be based remotely in the Greater Toronto Area or Greater Vancouver Area.

What You’ll Do

• Provide technical leadership to a distributed engineering team to design new and enhance existing GlossGenius product offerings
• Advise the GlossGenius leadership team on key technology and product roadmap considerations
• Own problems from end to end, managing complexity, and engaging directly with stakeholders to think through everything from business impact to reliability and operability, to security; always approaching situations with a bias to action
• Work with Product Managers to prioritize roadmap initiatives and be involved in the product ideation process
• Continually drive our engineering standards (code reuse, documentation, testing, etc.) and levels of service forward
• Take high-level business requirements and develop the technical details behind them. Collaborate with Product Managers to write epics and projects and ensure they’re appropriately broken down and prioritized, well understood by the team, and sized correctly for continuous deployment
• Architect tools, services, and systems using well-accepted design patterns to allow for iterative, autonomous development and future scaling
• Uphold GlossGenius’s high standards for engineering and product