Electronic Arts - DevOps Engineer - Sports Technology

• 3+ years of relevant experience with public cloud services (especially Azure, AWS, and GCP), including design, implementation, and operational support of critical systems.
• Practical experience with several DevOps tools and methodologies:
• Infrastructure as Code solutions such as Terraform.
• Container workload technologies such as Kubernetes, Helm, and Docker.
• Configuration management systems such as Chef and Ansible.
• Monitoring/observability systems such as Prometheus and Grafana.
• Pipeline automation systems such as Jenkins, GitLab, and GitHub.
• Experience developing automated solutions with at least one of the following languages: Python, Ruby, Go.
• Working knowledge of the Git distributed version control system.
• Demonstrated expertise in operating system and network security fundamentals for publicly accessible services hosted on Linux servers.
• Understanding and experience implementing network resources in public cloud context, including DNS, subnetting, route tables, NAT, and firewalls.
• Working knowledge of database concepts such as schema design, relational database management systems, NoSQL/Key-Value stores, performance tuning, client security and configuration.
• Experience porting large applications from a physical data center into a public cloud environment.

We are a global team of creators, storytellers, technologists, experience originators, innovators and so much more. We believe amazing games and experiences start with teams as diverse as the players and communities we serve. At Electronic Arts, the only limit is your imagination.

EA SPORTS is one of the most iconic brands in entertainment – connecting hundreds of millions around the world to the sports they love through a portfolio of industry-leading video games.

The DevOps team is looking for an experienced Engineer to join our team. We're looking for candidates with a passion for technology and experience designing, deploying, and operating solutions in a public cloud environment that interacts with corporate backend infrastructure and services. A DevOps Engineer will design solutions from the ground up, troubleshoot problems at both the network and Linux operating system level, and be able to collaborate across multiple teams of differing capabilities.

Reporting to the Technical Director, you will partner with the Operations Development Director and Technical Director to estimate and implement projects and deliver excellent results. You have demonstrated the ability to work with large-scale systems and prioritize competing work efforts across the team. You will have a focus on uptime and predictability. You are passionate about building automation to reduce manual tasks. You will also involve some on-call support duties.

Your Responsibilities:

• Design technical solutions in a secure, supportable fashion that minimizes toil on the team.
• Troubleshoot deployment issues, connectivity challenges, performance problems, and availability outages.
• Establish a deployment and support model that adheres to the DevOps security standards.
• Develop productivity enhancing tools to automate common system administration tasks.
• Maintain documentation of systems configurations and procedures, including runbooks for live support.
• Support an always-on gaming server infrastructure.
• Provide on-call support when needed for feature launches, live events, and emergency escalations.
• Troubleshoot and correct issues raised from production and live services operations.
• Evaluate and adopt technologies that improve the team efficiency and platform capabilities.