Electronic Arts - DevOps Engineer - Sports Technology

• Bachelor's degree from an accredited education institution in computer engineering, computer science, information systems or equivalent.
• 2+ years of relevant experience with public cloud services (especially Azure, AWS, and GCP), including design, implementation, and operational support of critical systems.
• Experience with several DevOps tools and methodologies:
• Container workload technologies such as Kubernetes, Helm, and Docker.
• Configuration management systems such as Chef and Ansible.
• Monitoring/observability systems such as Prometheus and Grafana.
• Pipeline automation systems such as Jenkins, GitLab, and GitHub.
• Experience developing automated solutions with at least one of the following languages: Python, Ruby, Go.
• Working knowledge of the Git distributed version control system.
• Demonstrated expertise in operating system and network security fundamentals for publicly accessible services hosted on Linux servers.
• Experience implementing network resources in public cloud context, including DNS, subnetting, route tables, NAT, and firewalls.

We are a global team of creators, storytellers, technologists, experience originators, innovators and so much more. We believe amazing games and experiences start with teams as diverse as the players and communities we serve. At Electronic Arts, the only limit is your imagination.

EA SPORTS is one of the most iconic brands in entertainment – connecting hundreds of millions around the world to the sports they love through a portfolio of industry-leading video games.

The DevOps team is looking for an experienced DevOps Engineer to join our team. We're looking for candidates with a passion for technology and experience designing, deploying, and operating solutions in a public cloud environment that interacts with corporate backend infrastructure and services. A DevOps Engineer will design solutions from the ground up, troubleshoot problems at both the network and Linux operating system level, and be able to collaborate across multiple teams of differing capabilities.

You will partner with a Development Director and Technical Lead to estimate and implement projects and deliver excellent results. You have demonstrated the ability to work with large-scale systems and prioritize competing work efforts across the team. You will have a focus on uptime and predictability. You are passionate about building automation to reduce manual tasks. You will also involve some on-call support duties.

Your Responsibilities:

• Incoming requests from partner teams for feasibility, applicability, and understanding of team priorities.
• Troubleshoot deployment issues, connectivity challenges, performance problems, and availability outages.
• Develop productivity enhancing tools to automate common system administration tasks.
• Maintain documentation of systems configurations and procedures, including runbooks for live support.
• Support an always-on gaming server infrastructure.
• Provide on-call support when needed for feature launches, live events, and emergency escalations.
• Troubleshoot and correct issues raised from production and live services operations.
• Participate in evaluation of new technologies that improve the team efficiency and platform capabilities.
• Work with a global team to implement technologies and provide support within a follow the sun model.
• Partner with Development and QA teams for implementation of new game features, other operations teams, IT, and external hosting providers to maintain secure and scalable infrastructure.